Frequently asked questions
General
Why are you called “In de Hei”?
The location of In de Hei used to be heathland. Eventually, it was cultivated and turned into agricultural land. The people who lived here were said to live “in the heath,” which we wanted to honour with the name.
Are pets allowed at In de Hei?
Unfortunately, pets are not allowed in the B&B at In de Hei.
Can we have breakfast with you?
Breakfast is included in our Bed & Breakfast. If you stay in the glamping or a cabin, you can order fresh bread rolls or opt for a fully prepared breakfast basket.
How can I cancel my booking?
Cancellation of a B&B room is free of charge if done more than 5 days before the rental period. If you cancel 5 days or less before your arrival date, or in case of a no-show, you will be charged 100% of the booking amount.
Cancellation of a cabin is free of charge more than four weeks before the rental period. If cancelled between four and two weeks before the start, you owe 50% of the booking amount. For cancellations two weeks or less before arrival, or in case of a no-show, you owe 100% of the booking amount.
B&B stays
Can we stay with (small) children?
Our B&B rooms are for adults only.
What are the check-in and check-out times?
Check-in is between 3:00 PM and 7:00 PM. Check-out is between 7:00 AM and 10:30 AM.
Can we book a B&B stay outside the weekend?
Yes, the B&B can be booked per night on any day of the week.
Is there Wi-Fi in the B&B?
Yes, Wi-Fi is available.
Cabin stays
Can we stay with (small) children?
Our cabins are for adults only.
What are the check-in and check-out times?
Check-in is between 4:00 PM and 6:00 PM. Check-out is between 10:00 AM and 10:30 AM.
Can we book a cabin outside the weekend?
Cabins are available to book on Mondays, Wednesdays, and Fridays, with a minimum stay of 2 nights.
Is there Wi-Fi in the cabins?
No, there is no Wi-Fi in the cabins.
Are the beds made up in the cabins?
Yes, your beds will be made for you, so you can start relaxing right away!
Glamping
Can we stay with (small) children?
Our glamping is for adults only.
What are the check-in and check-out times?
Check-in is between 4:00 PM and 6:00 PM. Check-out is between 10:00 AM and 10:30 AM.
Can we book a glamping stay outside the weekend?
Yes, glamping stays can be booked on Mondays, Wednesdays, and Fridays, with a minimum stay of 2 nights.
Is there Wi-Fi at the glamping?
No, there is no Wi-Fi at the glamping area.
Meetings
Is coffee and tea available?
We welcome you warmly with a cup of coffee and optionally a sweet treat. After that, you are welcome to make your own coffee or tea during the day.
From what time can we start our meeting?
The meeting room is available for rent in half-day blocks from Monday to Thursday between 8:00 AM and 6:00 PM.
Is lunch available?
Yes, we are happy to provide a fresh lunch. Contact us to discuss the options.
Can I rent the room for just an hour?
The meeting room is rented in blocks of 4 hours. If you want to use it for a shorter time, we still charge for a full block.
Can I arrange my own catering?
We normally take care of the catering. If needed, we also have reliable partners we can call in.
Can I view the meeting room beforehand?
Yes, you’re welcome to come and see our meeting room. Contact us to schedule an appointment.
Is the meeting room available for parties or celebrations?
No, our meeting room is not available for parties or celebrations.
When do you send the invoice?
You will receive a quote in advance, and the invoice will be sent after the meeting.